Refund policy

Last Updated: August 16, 2026

ALL SALES ARE FINAL.

OPIATE does not offer refunds or exchanges for change of mind, incorrect sizing, or personal preference. Please review product details and sizing carefully before purchasing.

DEFECTIVE OR INCORRECT ITEMS

If your item arrives defective, damaged, or incorrect, please contact OPIATE within 14 days of delivery.

To submit a claim, provide:

• Your order number
• A brief description of the issue
• Clear photos showing the defect, damage, or incorrect item

Approved claims will receive a replacement at no additional cost. If the original item is unavailable, OPIATE will provide an appropriate alternative resolution.

Items that have been worn, washed, altered, or damaged after delivery are not eligible.

Minor variations in color, wash, distressing, print placement, pattern placement, or garment measurements are not considered defects.

RETURNS

Do not return an item without first contacting OPIATE and receiving approval. Return instructions will be provided for approved claims.

CONTACT

OPIATE Customer Support
Email: opiatelosangeles@gmail.com

Nothing in this policy limits any rights provided under applicable consumer protection laws.